Essential skills for supervisors (England & Wales)

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 – 10th of March 2021, 10:00 – 13:00
• Day 2 – 11th of March 2021, 10:00 – 13:00

Business need

The transition from team member to team leader can be tough. Supervisors are key members of the management team and have the closest contact with the workforce. It is therefore important that they receive appropriate support and training to carry out their role.

Ensuring that they have the necessary skills and knowledge can have a positive effect on the motivation and productivity of those whom they supervise.
Delivered via Zoom this event will help you to understand how your role fits within the business and the importance of communicating with, leading and motivating your team. It will include interactive group discussions, relevant scenarios and case studies.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: employees, managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• How to be an effective supervisor
• Communication, including listening skills and questioning techniques
• How to motivate your team and delegate successfully
• How to spot bullying and promote a culture of dignity at work
• The basic principles of managing discipline and handling grievances
• Dealing with staff absences
• Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

e-learning

We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Price £175.00 per person. Please note our training events are VAT exempt
Please call Acas on 0300 123 1150 or email events@acas.org.uk